You were charged by Musketeers.
This page exists for one reason: so that somebody looking at a line on their statement can find out, in under a minute, what it was and who to write to.
How it appears on your statement
MUSKETEERSUSD
PADDLE.NET* MUSKETEERSUSD
What it was for
- Nativo An AI language-learning app — a subscription, or a pack of credits.
- Simple Backend Extra workspaces, or your own hostname on one. Billed monthly or yearly.
- Coach Kagiso An MCP server that reviews your prompts before you send them.
Where your card details went
- No card number ever reaches us. Payment is taken by Paddle, our merchant of record, on their own page. We never see it, so we cannot lose it.
- Paddle is the seller on your invoice. That is why their name appears beside ours on the receipt, and why they work out and remit the tax for the country you bought from.
- A subscription can be cancelled at any time. From your account, or by asking us. There is no retention call and no fee.
The agreement
- Terms of saleSubscriptions and credits, in one document, covering every product.
- Refund policySeven days on a first purchase. What is refundable, and how to ask.
- Privacy policyWhat we hold, who else sees it, and how to make us delete it.
- ProductsEverything sold through this hub, and on what terms.
hello@musketeers.io
Write from the address you paid with and we will find the transaction faster. A question about a charge you do not recognise gets answered before anything else in the inbox — ask us before you ask your bank, and you will have your money back sooner.